With regard to the unparalleled appeal of our dear compatriots towards purchasing our products, Amiran Carpet is proud to provide customers with after-sale services in the form of registered guarantees. In
this regard, the 60-month warranty of Amiran Carpet is an affirmation of our products’ quality and authenticity.
terms of warranty
Amiran carpet company’s 60-month warranty encompasses all our products, ensuring the following conditions:
- Color stability
- Strength of carpet fibers and weaving
- No rotting in normal weather conditions
- No defects caused by carpet texture
Warranty voids
Under the following circumstances, the company is no longer obligated to honor the commitments listed in the warranty:
- Improper washing using chemicals
۲. Damages done to the carpet as a result of being placed under heavy furniture with sharp and non-standard bases
۳. Damages caused as a result of using or storing the carpet in humid environments
۴. Cases of having kept the carpet folded or under pressure
۵. Damages to carpet weaving done pets such as cats, dogs, mice, etc.
۶. Having burned the carpet by direct or indirect flame, or any hot object such as charcoal, matches, cigarettes, irons, etc.
۷. Damages due to any chemical liquids such as glue, candles, etc. being poured on the carpet
۸.having the carpet kept in open-air spaces or under direct sunlight
How to register a warranty
- send a text message containing the 19-digit barcode of each carpet or rug separately to 200054759494.
(Make sure to send a separate text message for each carpet or rug.)
- Visit Amiran Carpet website and enter the 19-digit barcode in the warranty registration section
- For guidance and counseling, please call the customer service of Amiran Carpet Company at 54759494-031.
Please be informed that :
Warranty cards that have no hologram on are considered inadmissible.
Make sure to match the barcode on the carpet with the barcode printed on the warranty card.
In case of non-compliance between the carpet barcode and warranty, inform the agency.
Amiran Carpet Warranty is valid only if registered either via text message or through the official website of Amiran Carpet.
The warranty starts from the manufacturing date.